Who we are

We are Dr Charlotte, a health and wellness brand dedicated to providing herbal-based products and solutions to support your daily wellbeing. Our website is created to share information, promote our products, and allow customers to connect with us easily.

Information We Collect

We may collect personal information such as your name, phone number, email address, and any details you provide when you contact us, make inquiries, or place an order. We also collect non-personal data such as browser type, device information, and website usage to improve our services.

How We Use Your Information

Your information is used to:

Send updates, promotions, or relevant information (if you have given consent)

Respond to your inquiries and messages

Process orders and provide customer support

Improve our website and user experience

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. Your data may only be shared with trusted service providers when necessary to operate our business (such as delivery or payment processing).

Data Protection

We take appropriate security measures to protect your personal information from unauthorized access, misuse, or disclosure.

What rights you have over your data

You have the right to request access, correction, or deletion of your personal data. You may also choose to opt out of receiving promotional communications at any time.

Contact Us

If you have any questions regarding this Privacy Policy or your personal data, please contact us via WhatsApp or email provided on our website.

Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.